Service Desk Manager

Cheshire West and Chester, United Kingdom · Technology

Description

The Hut Group aims to be the World’s leading Online Health & Beauty Destination. We are currently the UK’s leading multi-website online retailer with rapidly growing global operations and a unique proprietary technology platform. The Hut Group Platform supports more than 140 million global website visitors, 5 million customers and 8 million orders dispatched worldwide across our market leading stores including www.myprotein.com, www.lookfantastic.com and www.coggles.com.

We are currently seeking an ambitious Service Desk Manager to join our established retail company in a permanent role.

This is an excellent opportunity for a passionate and driven manager looking to progress their IT career within an established company that is forever expanding and prides itself of its customer relations and staff culture.

The service desk is the eyes and ears of the entire business 24x7x365. We need someone who can develop this resource and give it more depth. You will need to review negotiate and plan new processes and procedures. Develop and deliver training and briefing to the team to ensure we bring the function to the level needed by the business. We are growing globally and as such our Service Desk needs are changing so if you have international experience more the better.

Requirements

Requirements:


As a Service Desk Manager you will:

The following will be highly desirable:

Benefits

Competitive Salary + Benefits + Bonus

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