Head of Inbound / Outbound Operations

Burtonwood, England, United Kingdom · Operations


Head of Inbound / Outbound Operations

Based Warrington, Cheshire


THG's primary focus is health, beauty, prestige and nutrition related consumer goods. The company owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein.com - The world’s #1 online sports nutrition brand.

Operations is at the heart of customer experience here at The Hut Group, shipping to consumers in over 200 countries worldwide from our purpose built, innovative Distribution Centres.

Due to rapid growth, THG is looking to recruit a Head of Inbound / Outbound Operations, with experience in automation and large-scale distribution to effectively manage inbound / outbound customer fulfilment operations at our Fulfilment Centre in Warrington.

Reporting directly to the UK Head of Customer Fulfilment, you will be responsible for leading a team of up to 6 direct reports and overall team size of up to 150, ensuring operational targets are met and customer experience is delivered.

You will be required to


To be considered for this role you will need to have:


We offer:

Competitive salaries plus discounts, benefits and quarterly bonuses

Rapid Promotion

Leadership and Development training throughout your career

An exciting, fast-paced working environment where you will work with and learn from the best in the business

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