ProBikeKit Customer Service Advisor

Northwich, England, United Kingdom · Customer Services

Description

Customer Service advisors at The Hut Group are the voice of our brands and will use a range of communication methods to ensure that wherever possible enquiries are resolved at the first point of contact.


We want all of our employees to be eager to learn about the brands they work for so we provide on- going training to develop product knowledge and confidence. Once this confidence is established our advisors are required to assist customers with queries pre-sale as well as post sale.

We’re looking for individuals who share this enthusiasm to join our Customer Service department supporting our dedicated experts in an industry-leading brand - if you’re passionate about cycling and want to build a career aligned with your interests, and then we want to hear from you.


Previous experience in the cycling industry is desirable, but not essential due to the technical support we provide.

Requirements

What will I be doing?

Required skills and experience

Benefits

Location: Northwich, CW9 7RA

Hours: 42.5 per week (involves shifts)

Salary: Competitive + Quarterly Bonuses + Sales Commision

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