Senior Desktop Support - GLOSSYBOX

Berlin, Germany · Technology

Description

The Hut Group aims to be the World’s leading Online Health & Beauty Destination. We are currently the UK’s leading multi-website online retailer with rapidly growing global operations and a unique proprietary technology platform. The Hut Group Platform supports more than 140 million global website visitors, 5 million customers and 8 million orders dispatched worldwide across our market leading stores including www.myprotein.com, www.lookfantastic.com and www.glossybox.co.uk/

We are currently seeking an ambitious IT Team Lead to join our established retail company in a permanent role for GLOSSYBOX in Berlin. GLOSSYBOX's more than 150 employees from 22 countries are diverse, high-performing and international, helping us to create a truly inspiring work environment in which you will thrive!

This is an excellent opportunity for a passionate and driven leader looking to progress their IT career within an established company that is forever expanding and prides itself of its customer relations and staff culture.

Requirements

Reporting directly to the Head of EUC (End User Computing), the main purpose of this position is to lead and support EUC services in our Berlin office that provides maintenance and support on all internal I.T. systems used by THG employees globally.

Responsibilities :

Principal Accountabilities and Tasks:

Education & Qualifications:

• Degree/Diploma level education preferred. Preferably in a technical discipline such as Information Technology, Science or Engineering

• MCP, MCSE

• Vocational qualifications in hardware, software or network platforms.


Skills:

• Good technical Windows background

• Strong leader of people

• Able to build good relationships with internal / external suppliers

• Excellent communication skills, attitude, and customer service skills

• Ability to work with employees at all levels throughout the company

• Ability to work flexible hours, nights and evenings, and/or weekends as demanded by company needs

• Available on call out of hours

• Fluent written and spoken English, German would be a plus


Experience:

• 2-3 years plus experience working in an I.T. / Technical environment and running I.T. services for a medium/large Enterprise spanning helpdesk, office systems business applications and managing a team it IT analysts

• IT office relocation projects

• Experience of implementing best practise I.T. support processes.

Benefits

• Competitive Salary + Benefits + Bonus

... and of course your monthly GLOSSYBOX!

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