Head of Operational Excellence

Burtonwood, Warrington, United Kingdom · Operations


Head of Operational Excellence

Based Warrington, Cheshire


THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader.

THG's primary focus is health, beauty, prestige and nutrition related consumer goods. The company owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein.com - The world’s #1 online sports nutrition brand.

Operations is at the heart of our customers’ experience here at THG. We manufacture a wide range of sports nutrition and cosmetic consumer goods that we then despatch to our customers in over 200 countries worldwide from our purpose built, innovative Manufacturing and Distribution Centres.

Due to rapid growth, THG is looking to recruit a Head of Operational Excellence, with experience in automation and large-scale distribution to oversee and manage projects that will deliver improvements for operations. This opportunity is based at our main distribution centre in Warrington and reports into the Head of UK Fulfilment.

Main Responsibilities

You will also be required to

Lead teams and co-ordinate, prioritise, implement and monitor activity across all fulfilment operations with stakeholders for the following activities:


To be considered for this role, located in Warrington Cheshire, you will need to have:

You will also need to be flexible and adaptable, comfortable working in a high pressure fast-paced and exciting environment.


What We Offer

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