Online Fraud Agent

Rudheath, England, United Kingdom · Finance


This position is based in Northwich, Cheshire UK. (We are unable to sponsor international candiates for this role)

About the Group

The Hut Group's primary focus is health, beauty, prestige, and nutrition related consumer goods and the company owns and operates many leading brands including, Grow Gorgeous, Mio Skincare and - The world’s #1 online sports nutrition brand.

Backed by global giants KKR and Blackrock, The Hut Group's immediate growth plans include further significant investment in pioneering and innovative technologies, further acquisitions and further international expansion.

About Online Fraud

The latest figures report 5.1 million cases of fraud in the UK alone and as payment and transaction mechanisms multiply and organisations become more complex, the risk of fraud grows. As targets become more attractive, individual fraudsters are joined by well-resourced, organised criminal enterprises.

About the Fraud Department

Come and join our fraud team in the North West and you will learn about all sides of fraud, from awareness and prevention to detection and resolution, across all our geographies. Analysts, agents, investigators and management work as a unit, to find effective ways to combat fraud at THG. This team interacts with almost every other team in the business; there is never a dull moment.

The Online Fraud Agent will be part of the Fraud Operations team, responsible for primarily ensuring the right processes and procedures are in place and that procedures are followed to quickly and appropriately resolve fraud issues for customers, victims, 3rd parties, and their designated global area. We are looking for someone with a curious and investigative nature, who understands the fraudulent mind, and can work well with people and processes

The Role


To be considered for this role you will need to have


THG offers:

Competitive salaries plus discounts, benefits and quarterly bonuses

Leadership and Development training throughout your career

An exciting, fast-paced working environment where you will work with and learn from the best in the business

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